Privacy policy

All personal information obtained during your purchase or registration on our site is strictly confidential and will only be used to complete your order or communicate with you.

Collection of Personal Information

When you visit essaim.com, we collect certain information about your device, your interaction with essaim.com, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “personal information.” See the list below for more details on what personal information we collect and why.

Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.

Purpose of collection: to load the site accurately for you, and to perform analytics on site usage to optimize our website.

Source of collection: collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.

Order Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations; to communicate with you; to screen our orders for potential risk or fraud; and, when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify.

Customer Support Information

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Use of Personal Information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.