Contact Essaim Montreal

Get in Touch with Our Team

We're here to help with any questions about your Essaim bags, jewelry, or orders. Our Montreal-based customer service team is committed to providing exceptional support for all your needs.

Send Us a Message

Use the form below for product inquiries, order questions, or general support. We typically respond within 24 hours during business days.

Frequently Asked Questions

Order & Shipping Questions

• Free Shipping: Enjoy free shipping on orders over $100 across Canada
• Processing Time: Orders typically ship within 1-2 business days
• Tracking: You'll receive tracking information once your order ships

Product Care & Support

• Bag Maintenance: Visit our Maintenance Guide for care tips
• Ring Sizing: Use our Ring Sizer Tool for perfect jewelry fit
• Returns: Review our Return Policy for easy returns